helplines

General enquiries

From UK: 0800 197 2770 (free from BT landlines) or 01255 871965
International: 0044 1255 871965

The following helplines are open to Forces Plan policyholders only.
Please have your policy number to hand before calling.

Claim notification line

Please make sure you have read our claims procedure before making a claim.

Urgent claims

You can call the following number 24 hours a day:
From UK: 0800 197 2770 (free from BT landlines) or 01255 871965
International: 0044 1255 871965

Non-urgent claims

Please call the following number during office hours, Mon to Fri 08.00 - 20.00 (excluding bank holidays) and Sat 09.00 - 17.00:
From UK: 0800 197 2770 (free from BT landlines) or 01255 871965
International: 0044 1255 871965

Alternatively, you can make a claim online 24 hours a day (non-urgent claims only).

Domestic Helplinemore info

0330 131 9986 quoting AXA Cherish Forces Plan

Legal Helplinemore info

0330 024 6861 quoting AXA Cherish Forces Plan